Salesforce Consulting Boston Massachusetts

Cloud Nexus is a Salesforce consulting, implementation and support firm servicing the greater Boston Massachusetts and surrounding areas. We offer Salesforce Solutions as a Service. We are currently supporting clients in the Boston, Woburn, Worcester and Framingham areas.

Our unique, business-driven approach to Salesforce delivers solutions that support the way you do business, integrate seamlessly with your other IT investments, and get adopted by your end users. A successful Salesforce implementation is much more than just loading up the system and turning it on. Salesforce allows you to enjoy the benefits of a customized suite of solutions without the need to employ an internal IT department in order to manage software. At Cloud Nexus we focus on adapting the immense power of the Salesforce cloud to your individualized business needs. We recognize that your existing processes represent significant investments over the course of years or even decades. That is why we spend the time to tailor our solutions to your needs while suggesting best practices and proven models.

Salesforce Consulting Boston – Custom Application Development

Unlock the single view of the customer in powerful business apps that you can build with clicks not code. Deliver predictive capabilities and contextual experiences for every employee and every customer. Expose your CRM data to your customers, vendors or any partner relationship you have. The enormous power of the Salesforce Eco-system is unmatched by any other single cloud based platform.

Salesforce Consulting – Professional Services

Cloud Nexus is a Salesforce consulting firm servicing Boston and surrounding areas providing implementation services, and application development based exclusively on the Force Platform. Our team of experienced solution architects take a personalized approach to solving your organizational data management challenges. Let our many years of experience in Business Development and Systems Architecture help to guide you through the incredible Journey that this platform affords you.

Salesforce Consulting – Outstanding Support

A dedicated support staff and extensive knowledge base of cloud based solutions. We understand the importance of minimizing downtime in your daily operations. Our Technical Support team is dedicated to enhancing customer productivity by providing superior technical support and coordinating support efforts with internal and field-based Cloud Nexus team. We strive to provide the highest level of Customer satisfaction.

Field Service Lightning

Learn how Salesforce transforms your employees and customer experience with field service software.

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Community Cloud

The most modern customer and worker experiences start with state-of-the-art communities. Foster engagement, collaboration, and action while simultaneously staying connected to your biggest assets: Your customers and workers.

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Service Cloud

Today’s connected customers expect personalized service across every channel. Give your workers the tools they need to transform the customer experience.

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Sales Cloud

Accelerate and streamline all phases of sales from lead management to analytics and forecasting with the world’s #1 CRM solution.

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Social Studio

Listen, engage, and publish using powerful social media marketing tools — and unite marketing with sales and service over popular channels. Get to know us today and see how you can:

Gather Market Intelligence
Create Topic Profiles
Learn from Real Discussions
Tune into Customer Sentiment

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Salesforce Quote to Cash

Quickly create accurate, customer-friendly quotes with consistent pricing and discounting.

Ensure that the right components are included in every quote.

With Salesforce CPQ, your quotes include the right components and only the right components, eliminating the need to resubmit a quote because a key product component was forgotten.

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Einstein Analytics

Now you can get comprehensive analysis of millions of data combinations in minutes. Einstein Discovery delivers AI-driven answers, explanations, and recommendations, so you not only understand what happened — but why it happened — and what you should do next.

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Einstein Voice

Salesforce has helped our customers succeed as the #1 CRM Company year after year. But the fact is getting granular, real-time data into Salesforce that you can take action on could be easier. What if you could talk to Salesforce, and let artificial intelligence make the best use of that information? Now you can, thanks to Einstein Voice.

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Salesforce Mobile App

Do more from your mobile device

Salesforce Consulting Boston Massachusetts

More choices are here

Extend the power of Salesforce with our full portfolio of mobile apps. Transform everything from how sales reps answer emails to how support agents resolve cases.

Build custom apps

Easily assemble custom apps from ready-made components and build custom components to exactly fit your requirements and your customers’ needs.

Personalize with partner apps

Solve any business need with thousands of mobile apps that integrate with Salesforce seamlessly. AppExchange is your path to personalization and customization.

Run your business from your phone

Zoom in on an opportunity, swipe away busywork, and tap to solve problems. Now you can monitor your business and click with customers from your phone — and your comfort zone.